Privacy Policy

Effective Date: March 5, 2026

NexFlow AI ("we," "us," or "our") operates an appointment reminder and follow-up messaging service for small businesses. This Privacy Policy explains how we collect, use, and protect information in connection with our services.

1. Information We Collect

We collect the following information provided directly by business owners using our platform:

• Client names and phone numbers entered into the appointment dashboard
• Appointment details including date, time, and service type
• Business name and contact information

2. How We Use Information

Information collected is used solely to:

• Send automated SMS appointment reminders to clients on behalf of the business
• Send post-appointment follow-up messages requesting feedback or reviews
• Maintain appointment records within the platform

We do not sell, share, or transfer personal information to third parties for marketing purposes.

3. SMS Messaging Consent

Business owners using NexFlow AI confirm that they have obtained consent from their clients to receive SMS appointment reminders before entering client phone numbers into the platform. Clients may opt out at any time by replying STOP to any message.

4. Data Retention

Appointment data is stored locally on the business owner's system and is not retained by NexFlow AI beyond what is necessary to deliver the service.

5. Security

We implement reasonable technical measures to protect information from unauthorized access or disclosure.

6. Cookie & Tracking Information

We use cookies and similar tracking technologies to monitor activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. SMS Opt-In Data

We do not share, sell, rent, or trade your SMS opt-in information or phone number with any third parties for their promotional purposes under any circumstances.

8. Contact

For questions about this Privacy Policy, contact us at: nexflowaisolutions@gmail.com